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“Not everyone has taken this test before.” — What Do Our Employees Say?

As 2020 draws to a close, we reflect on the changes and challenges that we’ve had to overcome during the COVID-19 global pandemic. Like many businesses around the world, we’ve had to adapt to a new way of working during this time. From implementing work-from-home (WFH) measures, to handing out welfare packs for our HQ team, we’ve taken small steps of safety to make a big difference in keeping our teams safe. 

We spoke to four of our team mates in Singapore, with two big questions in mind: their experiences of going through the swab tests, and why keeping safe during this pandemic is a social responsibility that matters – for our business, teams, and beyond.

Gladdys, Human Resources

Q: Was this your first time doing a swab test? How was the experience?

“Actually, it was my second time doing the test. The first time I did it was at a specialist clinic for medical reasons. It included an anaesthesia spray on the nose, before swabbing the back of my throat and through my nose. It was so unpleasant that I gagged for almost 30 minutes…

This time, it was really fast and efficient. A few minutes of queuing and a throat plus nasal swab and we’re done! It was just slightly uncomfortable in my nose but that was it.”

Q: Do you think it’s important to have these safety measures in place?

“It’s a good thing that we’re provided with the resources to keep us safe. When our company supports these initiatives, especially in an industry like ours where there are many touch points, we can keep our customers safe too.”

Jackson, UX/UI Design

Q: Was this your first time doing a swab test? How was the experience?

“This is my second time. The first time I went through it, it was very smooth. This time, it was quite uncomfortable. Perhaps the guy was not as experienced? I just feel a feeling of disgust seeing the q-tip going from throat to nose!

Actually, after seeing the breakthroughs in testing technology, I was expecting a swabbing machine, where I can self-administer the swab!”

Q: Do you think it’s important to have these safety measures in place?

“It’s good for the company, as a whole.”

Aidil, Operations 

Q: Was this your first time doing a swab test? How was the experience?

“This is my first time doing the swab test. The actual swab was fast, and was not what I was expecting – I actually expected it to be worse, based on my experience from watching it in the media. I’ll encourage those who have not done it to go for it.”

Q: Do you think it’s important to have these safety measures in place?

“Every driver delivers to 80-90 households per day, so it’s only responsible for us to be safe for the community. As a company, I’m glad that we took the first step to keep ourselves COVID-free.”

Khristino, Operations

Q: Was this your first time doing a swab test? How was the experience?

“This is my first time doing the swab test. I was slightly scared at first, as I wasn’t sure what to expect. But the overall process and experience was simple and easy, although tears somehow came out of my eyes.”

Q: Do you think it’s important to have these safety measures in place?

“Our drivers face many customers on a daily basis, so it’s really important for us to be safe for them. Ideally, it’ll be better to get tested once a month – that’s the best way to figure out if anything is wrong. It’s always better to be careful!” 

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Looks like everyone has had a different experience of the swab tests, but at least we know they are all cleared! We are grateful that our employees are aligned with us in always having safety in mind. Singapore will soon be moving into Phase 3, so as always, stay safe!

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