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Cross Border Supervisor

Full Time

What to expect in this role


Janio  is  a  cross-border  logistics  platform  that  provides  an  integrated  end-to-end logistics solution to merchants across Southeast Asia (SEA). At our core we operate  as a smart logistics solutions provider, serving merchants and logistics partners and  connecting industry players across the globe.


Through Janio, we strive to create a truly integrated network that brings together every  key player to become the backbone supporting SEA’s  growing  e-commerce  ecosystem. Looking ahead, our platform would look to incorporate elements of AI and  machine  learning  to  provide  a  suite  of  smart  solutions  for  real-time  tracking,  route  optimization,  warehouse  management  and  dynamic  forecasting  to  truly  become  a  data-intelligent platform.



Gearing  up  for  the  next  growth  stage,  Janio  is  looking  for  Head  of  Operations,  ID who will oversee and manage overall operational performance, lead the team in building new operational capabilities in new and existing markets across First  Mile,  Last  Mile,  Customs  and  Freight.  The  Head  of  Operations,  ID  will  also  provide directions for the team as they manage external vendors within.



·       Organizing the shipment of goods (e.g. packing, mode of transport, best route).

·       Negotiating terms of carriage with carriers, booking cargo space and making payments.

·       Managing customs clearance procedures, transport documents and insurance paperwork.

·       Managing additional documents support, such as Form E/D.

·       Understand LS process, applications, and implementations.



·       Experience in handling trading house, B2B Operations, and e-commerce logistics.

·       Experience in handling international trade, export & import licensing for SMEs.

·       Have a proven track record in the cross border field.

·       Able to communicate well in English and Bahasa Indonesia.

·       Self-starter with an entrepreneurial mindset.



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