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Freight Operations Manager

Full Time

What to expect in this role


Janio is a cross-border logistics platform that provides an integrated end-to-end logistics solution to merchants across Southeast Asia (SEA). At our core we operate as a smart logistics solutions provider, serving merchants and logistics partners and connecting industry players across the globe.

Through Janio, we strive to create a truly integrated network that brings together every key player to become the backbone supporting SEA’s growing e-commerce ecosystem. Looking ahead, our platform would look to incorporate elements of AI and machine learning to provide a suite of smart solutions for real-time tracking, route optimization, warehouse management and dynamic forecasting to truly become a data-intelligent platform.


Gearing up for the next growth stage, Janio is looking for a Regional Freight Operations Manager who will oversee and own all client operations related activities for assigned clients.


The successful candidate will:

•Be given responsibility to manage a Regional Freight Operations team
•Ensure a consistent, high-level of freight operations performance across the network 
•Liaise with colleagues across multiple geographies to troubleshoot and resolve all issues related to Freight Operations
•Oversee quote and booking process for all inbound and outbound freight (Sea, Air or Land)
•Gathering quotes from various freight forwarders, negotiating price and booking transit schedules
•Ensure freight are booked, picked up and dropped off accordingly
•Stay informed on all freight in transit, recording updates, delays, etc. and notify the appropriate parties when issues arise and coordinate on resolution
•Maintain accurate information and reports for all inbound and outbound freight shipments in the system
•Source new freight forwarders to reduce cost and efficiency
•Conceptualize, propose, and implement operations and process excellence initiatives that will allow for greater efficiency and scalability 
•Plan and scope out workflows to improve stability and robustness of operations


You’ll join a team where everyone is striving for constant innovation and improvement. We are an incredibly driven and supportive team. We are passionate about what we are doing and obsessed with high performance. We have a strong commitment to make Janio a great place to work at and grow with. 


3-5 years of related experience in Cross-border air freight a huge plus 
Background in Logistics and Supply Chain Management will be advantageous 
An independent and reliable self-starter 
Able to read and write fluently in English and one other language (Mandarin, Bahasa) 
An execution focused mindset with a keen attention to det


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