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Network Operations Associate

Singapore City
Full Time

What to expect in this role


Janio is a cross-border logistics platform that provides an integrated end-to-end logistics solution to merchants across Southeast Asia (SEA). At our core we operate as a smart logistics solutions provider, serving merchants and logistics partners and connecting industry players across the globe.

Through Janio, we strive to create a truly integrated network that brings together every key player to become the backbone supporting SEA’s growing e-commerce ecosystem. Looking ahead, our platform would look to incorporate elements of AI and machine learning to provide a suite of smart solutions for real-time tracking, route optimization, warehouse management and dynamic forecasting to truly become a data-intelligent platform.

Gearing up for the next growth stage, Janio is looking for Network Operations Associate who will be responsible for the growing and managing our Network Operations.


The Network Operations Associate will:
•Lead the set-up of new Operational capabilities in identified growth areas/countries
•Manage 3PL vendors dealing in Transportation, Customs, Freight (Air/Sea/Land), Hub Operations and others. 
•Establish and maintain daily processes with 3PL vendors
•Define and document process flows for processes with external and internal stakeholders
•Ensure performance criteria is met for assigned Operational areas through active monitoring
•Utilize data to identify root causes and to recommend solutions
•Perform any other task as required by management


You’ll join a team where everyone is striving for constant innovation and improvement. We are an incredibly driven and supportive team. We are passionate about what we are doing and obsessed with high performance. We have a strong commitment to make Janio a great place to work at and grow with. 


•Bachelor’s Degree or Equivalent
•2-3 years’ experience in Supply chain or Operations
•Ability to work independently in an ambiguous environment
•Process and data driven individual
•Strong Communication Skills
•Familiarity with eCommerce Logistics (plus)


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